Information we collect
We may process following personal data of our customers or website users:
- Information that you provide when filling out any forms, providing information on our website to get customer services, providing us with feedback on our services, signing up for our newsletter, responding to a survey or marketing communication, surfing the website.
- Information which is automatically collected by authorized systems or third parties from all users and visitors of our website or mobile application (e.g. traffic data, the type of device you use, operating system version).
Purposes for collecting data
Technical information such as IP address, session duration, viewed pages, computer operating system, browser type, etc. is collected automatically to analyze our website usage trends, administer and improve it. We may use third party services (e.g., Google Analytics) that collect, monitor and analyze your usage information. Currently, Oxydata does not recognize “do not track” (DNT) signals.
We process your personal data for the purposes of responding to your inquiry and administering it (live chat, online, email or phone inquiries). When you contact us, we consider that you gave us a consent to process your personal data for this purpose.
Your personal data might also be processed for purposes of updating you about our services, latest news, and offers. In this case, we process your data on the legal basis of your consent. However, where applicable law permits us to contact you without a separate consent, we will contact you under the legal basis of our legitimate interests. You can opt-out from any marketing related communication at any time by clicking an unsubscribe button in our emails.
How do we protect your information?
We take reasonable and appropriate measures to protect personal data. We use various safeguards to protect our servers, and information contained in the servers. Secured infrastructure and secure communication channels serve to maintain the confidentiality of your personal data.
We may disclose your information if we are required to do so by law or in good faith when such action is necessary to resolve any disputes or prevent any liability of Oxydata, users, and visitors of our Site, or others.
We may share your information with our third-party service providers to provide you with our services. Payment service providers, technical support or marketing service providers enable us to execute your orders and help us administer the website (e.g., sending out our newsletters).
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.
Our website includes social media features and widgets. These features may collect your Internet protocol address, which page you are visiting on the website, and may set a cookie to enable the feature to function properly. Please note that your interactions with these features are governed by privacy statements of the companies that provide them.
Oxydata stores personal data as required by law or as is necessary for legitimate business purposes. We keep your personal data for the whole period you interact with us and for no longer than 2 years after that.
Review and changes to your information
Contact us at [email protected] to find out what information we have collected about you, and to request any changes to or deletion of it.
If requested, we will delete your information, unless, we are legally allowed or required to maintain certain personal data.
Data protection laws
Oxydata usually provides Services to the market of the United States, and therefore such Services are provided according to privacy laws of the United States.
If you are residing in other countries with different privacy regulation and you wish to use our Services, please bear in mind that by using our Services you are giving consent to transfer your personal data to the United States where the laws of the United States may regulate privacy questions.
If you are a visitor from the European Economic Area, we make sure you can implement your rights related to your personal data protection that were introduced with the General Data Protection Regulation (GDPR). We mean that in addition to the rights specified in the section above you can: demand restricting the processing of personal data when personal data is processed without complying with legal requirements; ask to transfer your data to you or to another data controller (if the data was received directly from you); object to processing of own personal data (when we process it under the legal basis of our legitimate interest) or withdraw your consent to personal data processing.
Information of children
We do not knowingly collect personal data from children under the age of 13. By using the website and/or services, the user asserts they are over 13 years of age. If we become aware that we have inadvertently received personal data from a child under the age of 13, we will delete such data from our records.